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Online Application Terms and Conditions Find A Sales Rep |
Open Account: To obtain credit, please request our credit application. You will submit three trade references(no credit cards or freight companies), bank name, branch and account number. Tax number resale card is required prior to release of order. Please allow 7 to 10 working days for account credit approval. The credit application needs a company owner or officer's signature. Terms: Net 30 days from date of invoice. Overdue accounts may be charged 1.5% per month finance charge. All first time orders are credit card or pro forma. A returned check for non-sufficient funds will have a $20 service charge. Any company having an invalid check, a stop-payment, an NSF or closed account will become a cash/cashiers check account and the checks will not be honored. Also, there will be a charge for wire transfers. Credit Cards: We accept VISA and Mastercard for your convenience. Shipping: All shipments are F.O.B. Williamsburg, Virginia. All UPS ground shipments will have freight charges added to the customer's invoice. Refund Policy: Refund requests must be reported by fax within 10 days of receipt of shipment. Cartons must be inspected upon receipt to confirm any damage or shortage. Visible damages must be noted on delivery receipt for truck shipments. Absolutely no merchandise may be returned without authorization. CLAIMS DEPARTMENT: FAX # 1-757-345-0501 |
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